Privacy Policy

Privacy Policy

Thank you for visiting www.aluxes.com. We value your privacy and want to ensure you understand how we collect, use, share, and protect your personal information. This Privacy Policy describes our practices regarding the information we collect through our website and how we use it.

Information We Collect

We collect personal information that you voluntarily provide, such as your name, email address, and phone number when you register on our site, make a reservation, or contact us through online forms. We also collect information about your browsing activity on our website through cookies and similar technologies (see our Cookies Policy below for more details).

How We Use Your Information

We use the personal information we collect for the following purposes:
• To process your reservations and provide the services you request.
• To send you updates about your reservation and communications related to your stay.
• To respond to your inquiries and provide customer support.
• To improve our website and personalize your user experience.
• To send you marketing communications and promotions about our services, which you can opt out of at any time.

Information Sharing

We do not share your personal information with third parties, except in the following circumstances:
• With service providers who help us operate our website and provide our services, such as payment processors and booking management systems.
• When required to comply with the law, a court order, or legal process, or to protect our legal rights.
• With your consent.

Information Security

We implement technical and organizational security measures to protect your personal information from loss, misuse, and unauthorized access.

Cookies Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide you with personalized content. By using our site, you agree to the use of these cookies in accordance with our Cookies Policy.

Your Privacy Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your data. If you wish to exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Any significant changes will be communicated by posting the updated Privacy Policy on our website.

How to Contact Us

If you have any questions or concerns about our Privacy Policy or privacy practices, please feel free to contact us at gerentemkt@tukanhotels.com.

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